Your personal information is our top priority. This Privacy Policy clearly explains how your data is collected, used, and kept secure.
Here is a quick overview of the steps vq987 takes to keep your information secure.
Every transaction and login is secured with 256-bit SSL encryption. No outside party can view or steal your information.
Vq987 never sells your personal information to advertisers or third parties. Your data is used solely to operate the platform.
We only collect the minimum data necessary to deliver our services. Collecting unnecessary personal information goes against our policy.
You may update or correct your account information at any time. If anything is inaccurate, our support team can help you fix it.
After closing your account, you may request deletion of your personal data. We commit to erasing it in a timely manner, except where retention is required by law.
Your password is never stored in plain text. It is protected using advanced hashing technology.
When you register on vq987 and while you use the platform, we collect certain personal information. This information is essential to providing you with the best service and keeping your account secure. Below is a detailed breakdown of the types of data we collect:
| Data Type | Example | Reason for collection |
|---|---|---|
| Identity Information | Name, date of birth, national ID number | Identity Verification & Age Confirmation |
| Contact information | Mobile number, email address | Account verification, communications |
| Financial information | Mobile banking number (bKash/Nagad/Rocket) | Deposit & Withdrawal Processing |
| Technical Information | IP address, device type, browser | Security & Fraud Prevention |
| Gaming Activity | Bet history and win/loss records | Account management and dispute resolution |
In addition to the information mentioned above, if you contact us directly — such as through support chat or email — we may also retain records of those conversations. This is done to help us serve you better in the future.
Please note: We never complete verification without a full image of your national ID or passport. This information is used solely for verification purposes.
Vq987 collects your information through several methods. Each method is described in detail below:
All information collected through any method is protected under the same privacy policy. If you have questions about what data you do not wish to share, please contact our support team.
Vq987 uses your information only for the purposes listed below. We do not use your data for anything unrelated to those purposes:
Our commitment: vq987 will never sell your information to third parties for advertising or profit.
Vq987 may share your information with third parties in limited circumstances and for specific reasons. Those circumstances are clearly outlined below:
Outside of the cases listed above, your personal information is never shared with anyone. All third-party partners are contractually bound to uphold our privacy standards.
Important: In the event of a company sale or merger, your information may be transferred to the new owner. Members will be notified in advance if this occurs.
The vq987 website and app use various types of cookies. Cookies are small data files stored on your device that help improve your browsing experience.
You can manage or disable cookies through your browser settings. However, disabling certain essential cookies may affect how some features of the site function.
Vq987 follows the highest industry standards to protect your information. Our security measures include:
In the Event of a Data Breach: If your data is ever compromised for any reason, we will notify you as quickly as possible and provide guidance on the necessary steps to take.
As a vq987 member, you have important rights over your own information. We respect these rights and are here to help you exercise them:
To exercise any of these rights, please reach out to our support team. We typically respond to requests within 14 business days.
Simple process: Exercising your rights is straightforward. Simply reach out via support chat or email and we will act promptly.
Vq987 does not store your data indefinitely. Retention periods are determined by the type of information:
| Data Type | Retention period |
|---|---|
| Account information (active accounts) | For as long as the account remains active |
| Account information (closed accounts) | Up to 5 years after closure |
| Financial Transaction Records | Up to 7 years where legally required |
| Customer Support Records | 2 years after last contact |
| Technical Logs (IP, Session) | Up to 90 days |
| Marketing consent records | 3 years after consent is withdrawn |
Once the retention period expires, data is securely and permanently deleted or anonymised. If any data must be kept longer due to legal obligations, the retention period may exceed the timeframes stated above.
Vq987 is a platform strictly for users aged 18 and above. We do not knowingly collect any information from minors.
A note for parents: If you suspect your child is using vq987, please contact our support team immediately. We will take action without delay.
Vq987 may update this Privacy Policy when necessary. If significant changes are made, we will notify you in the following ways:
Continued use of the platform after any changes have been made will be considered acceptance of the updated Privacy Policy. We recommend checking this page regularly.
If you have any questions, concerns, or complaints about this Privacy Policy, please contact us. Our data protection team is always ready to address your inquiries.
Email: [email protected]
We typically respond within 72 hours. Complex matters may take up to 14 business days.
You have read our Privacy Policy. Go ahead and register with confidence, and enjoy the benefits of Bangladesh's trusted gaming platform.